For10 Privacy Policy

Last updated: September 28, 2024

1. Information We Collect

1.1 Personal Information

• Google Account Information: When you sign in with Google, we collect your email address, name, and profile picture
• Account Data: Information you provide when creating your For10 account
• Usage Data: How you interact with our app, features used, and time spent

1.2 Device Information

• Device Identifiers: Device model, operating system version, and unique device identifiers
• Network Information: IP address, network type, and connection status
• App Performance: Crash reports and performance metrics to improve app stability

1.3 Content Data

• Files and Documents: Files you upload, store, and manage through our cloud storage service
• Metadata: File names, sizes, creation dates, and modification timestamps
• Usage Patterns: How you organize and access your stored content

2. How We Use Your Information

2.1 Service Provision

• Provide secure cloud storage and file management services
• Enable file synchronization across your devices
• Maintain your account and preferences
• Process your requests and transactions

2.2 Security and Safety

• Authenticate your identity and prevent unauthorized access
• Detect and prevent fraud, abuse, and security threats
• Monitor app performance and fix technical issues
• Comply with legal obligations and protect our rights

2.3 Service Improvement

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Provide customer support and respond to inquiries
• Send important service updates and notifications

3. Information Sharing and Disclosure

3.1 We Do NOT Share Personal Information

We do not sell, trade, or rent your personal information to third parties. Your data remains private and secure.

3.2 Limited Sharing Scenarios

• Legal Requirements: When required by law, court order, or government request
• Safety Protection: To protect our users, employees, or the public from harm
• Business Transfers: In case of merger, acquisition, or sale of assets (with notice)
• Consent: When you explicitly consent to sharing

3.3 Service Providers

We may share limited information with trusted service providers who help us operate our service:

• Google Firebase: For authentication, database, and analytics services
• Cloud Infrastructure: For secure data storage and processing
• Analytics Services: For app performance monitoring and improvement

4. Data Security

4.1 Encryption

• All data is encrypted in transit using TLS 1.3
• Files are encrypted at rest using AES-256 encryption
• Authentication tokens are securely managed

4.2 Access Controls

• Multi-factor authentication for administrative access
• Role-based access controls for our team
• Regular security audits and monitoring

4.3 Data Retention

• Account data is retained while your account is active
• Deleted files are permanently removed within 30 days
• Analytics data is anonymized after 2 years

5. Your Rights and Choices

5.1 Access and Control

• View and download your data through the app
• Update your account information and preferences
• Delete specific files or your entire account
• Opt out of non-essential communications

5.2 Data Portability

• Export your files and data in standard formats
• Transfer your data to other services
• Request a copy of your personal information

5.3 Account Deletion

You can delete your account at any time through the app settings. This will:

• Permanently delete your account and personal information
• Remove all stored files and data
• Cancel any active subscriptions
• Complete within 30 days of your request

6. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

8. Video Monetization Program

For10 offers a monetization program for eligible video creators. When you participate in the monetization program, we collect additional information including view counts, earnings data, and payment information for processing payments. This data is used solely for monetization purposes and payment processing. Your monetization data is kept confidential and is not shared with third parties except as necessary for payment processing. For more information about payment structure and processing, visit our Monetization Program page.

9. Platform Safety

We prioritize the safety and security of our platform. We implement encryption, secure authentication, and regular security audits to protect your data. We monitor for harmful content and take appropriate action against violations. Your personal information and files are protected using industry-standard security measures. We do not share your personal data with third parties except as described in this policy. If you encounter any safety concerns, please report them to us immediately at official@for10.in.

10. Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law. We will provide information about the nature of the breach, the data affected, and steps we are taking to address the situation.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws, including GDPR and other data protection regulations.

12. Limitation of Liability

To the maximum extent permitted by law, For10 Technology Private Limited shall not be liable for any unauthorized access to or use of your personal information, except in cases of gross negligence or willful misconduct on our part.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

14. Contact Information

15. Compliance

This privacy policy complies with:

• Google Play Store requirements
• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Indian Information Technology Act